Orders are shipped out daily. Shipment will take place immediately after receipt of payment.

Please check your SPAM folder if you have not received an order confirmation or shipping status email.

Shipping Cost

Free Shipping on orders above 79€/$79/79CHF/69 GBP with DHL. For destinations where only DHL Express is an option the free shipping limit is 199€/$199

  • Germany: DHL Tracking 3€ / DHL Express 15€
  • EU: DHL Tracking 6€ / DHL Express 25€
  • World: DHL Tracking 6€/$6/6CHF/5 GBP / DHL Express 35€/$35/30GBP (customs duties might apply, please check with your local government)

Delivery Times

  • Germany 2-5 working days (DHL) / DHL Express 1-2 working days
  • EU 5-10 working days (DHL) / DHL Express 2-3 working days
  • World 9-20 working days (DHL) / DHL Express 2-4 working days
    • Australia: 15-30 working days (DHL) / DHL Express 2-4 working days

Return Policy

The return period for WatchBandit items is 30 days, starting from the day you received the complete order.

As per our return policy, we will refund the amount for the unused product, provided that watches are completely covered in their original protective film, and bracelets/straps are unworn. Please ensure that the product is kept in the same condition as delivered. If the product shows signs of wear or has been used, WatchBandit may retain a portion of the payment to compensate for the diminished value.

The refund will be processed as promptly as possible, but no later than 14 days after receiving the return or being informed of the planned return. The customer is responsible for the costs associated with returning the product.

When returning the item, please include your order number and the reason for return in a simple note, expressing your desire to reverse the purchase decision. We do not provide a specific form for this purpose.

Should your order value fall below €79 after the return, we reserve the right to deduct the shipping costs from the total refund amount (refer to shipping prices above).

Force Majeure

WatchBandit is not liable for any non-performance caused by circumstances beyond our control, that directly or indirectly prevent, obstruct or render production, delivery, or freight uneconomical until such obstacle has been removed (force majeure). Such circumstances shall be deemed to include difficulties in procuring raw materials as well as other difficulties and disturbances, including but not limited to war, riot, labor conflicts, fire, flood, storm, accident, fuel or power shortages, transportation shortages, obstacles or interruptions regarding transportation at sea and breakdowns or interruptions of any kind as regards to our equipment or facilities, which are deemed necessary for the performance of our agreements’ obligations.